Privacy Policy

Welcome to the North Western Osteopathic Clinic website.

Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website.

Information We Collect

1. Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you voluntarily provide them to us through our website forms or during communication with us.

2. Non-Personal Information: We may collect non-personal information, including but not limited to browser type, operating system, and IP address, through cookies and other tracking technologies. This information helps us improve our website and enhance your experience.

How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our website.
  • To communicate with you and respond to your inquiries.
  • To improve our website’s functionality and user experience.
  • To analyse website usage and trends.
  • To comply with legal obligations.

Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:

  • When required by law or legal process.
  • To trusted third parties who assist us in operating our website, conducting our business, or servicing you.
  • To protect our rights, privacy, safety, or property.


We implement reasonable security measures to protect the confidentiality and integrity of your personal information. However, no data transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Your Choices

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of receiving promotional communications.

To exercise these rights, please contact us using the information provided below.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.


If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at:

North Western Osteopathic Clinic

(03) 9337 8737


Thank you for trusting North Western Osteopathic Clinic with your personal information. We appreciate the opportunity to serve you and are dedicated to protecting your privacy.